Your special moment....
with your special pet

We understand how deeply meaningful it can be to spend a final moment with your pet in their peaceful, rested state. It’s a sacred opportunity to express your love one last time through gentle words, a touch, or a farewell kiss. Missing this moment can leave a lasting ache in the heart and make it harder to find peace and closure.

To help, we’ve created a space that offers warmth, comfort, and a personal connection. The Angel Area is our dedicated room for private pet viewing in Townsville, a quiet place where you can share one last moment with your beloved companion, honouring their memory and allowing for a heartfelt farewell.

Candle, framed sign and flowers arranged as a tribute space for a pet farewell at Pure Souls in Townsville
Our caring team ensures that your pet receives the utmost respect and attention before you arrive. Every detail is thoughtfully managed to make your time here meaningful and serene, and we are committed to providing a dignified and compassionate space to farewell your cherished pet
Pet owner leaning down to say one last goodbye to her dog during a private viewing

The Angel Area

A space created for presence and peace
The Angel Area private pet viewing room in Townsville, with illuminated angel wings, candles and a pet resting on a flower-lined bed
In our viewing area, your beloved pet will be gently placed on a soft, raised bed where you and your family can gather, sit together, and hold a heartfelt memorial. We’ll prepare a small tribute space with lit candles, a personalised sign, and a framed photo if provided creating a peaceful, meaningful atmosphere for reflection. To honour this special moment, our angel wing display offers a beautiful backdrop where you’re welcome to take a photo and commemorate your pet’s farewell in a lasting, loving way

Transparent Pricing

A space created for presence and peace

30 Minutes

$150

45 Minutes

$180

What’s included

Important things to know

Essential information to make your farewell as meaningful and comfortable as possible

Attendance
Up to 4 family members are welcome.
Children
Kids are welcome if the family feels it’s right for them.
Other Pets
Small pets on leash may attend.
Spaces for 2 vehicles available on-site. Wheelchair access available
Families are encouraged to bring their pet’s bed, toys, or favourite treats for the farewell.
You are welcome to include your own cultural, spiritual, or personal rituals during the farewell.

Ready To Book?

Our compassionate team is here to guide you through this difficult time with gentle support and care

Grey British Shorthair cat looking over a sign
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Common questions about private pet viewing in Townsville

Honest answers to what families ask us before saying one last goodbye

It is a personal choice, and there is no right or wrong answer. Some families find that a quiet moment together helps them accept the loss and leave with a peaceful final memory. Others prefer to remember their pet as they were at home. If you are unsure, our team is happy to talk it through with you, with no pressure either way.
Yes. Your pet is gently prepared by our team and rests on a soft, raised bed in The Angel Area before you arrive, with candles, a personalised sign and a framed photo if you provide one. A private viewing can be arranged before your pet’s aqua cremation, or after a peaceful euthanasia with us.
You can book 30 minutes for $150 or 45 minutes for $180. Both include the photo tribute space, exclusive access to The Angel Area, the angel wing backdrop and a keepsake token. Viewings are by appointment, and we will confirm a time that suits your family.

Our Townsville facility is at Unit 9/25 Greg Jabs Drive, Garbutt, a few minutes from the city centre. There is on-site parking for two vehicles, and the space is wheelchair accessible. Contact us and we will prepare everything before you arrive.

Beagle sitting and looking up

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