Pet microchips are small devices implanted under the skin, that contain unique identification information about your pet. They are used as permanent identification and prove useful to identify and return a pet to their owner if found lost. In the same way, we use your pet ID to track them while in our care, and can safely recover and return your pet’s microchip to give you absolute certainty that you are receiving 100% you pet ashes. You are already going through a very difficult time, and the thought of receiving the wrong ashes only adds distress. This is why the recovery of your pet’s microchip is important, it provides reassurance that you receive yours and only your pet ashes.