The Gentle Touch
of a goodbye

We help you farewell your pet with a gentle and eco-friendly send-off that brings you peace and a beautiful sense of closure.

Besides You
every step

Having a genuinely compassionate and understanding team around you during this incredible difficult time, can make all the difference. We are by your side as you embark on this difficult journey of farewell, providing unwavering support, guidance and going above and beyond to honour the extraordinary bond between you and your pet.

Navigating
the journey
Your Way

Whether you are ready for a phone call or not, we provide you with the tools to meet your individual needs and relieve any stress. Select how you want to interact with our friendly team

Phone Consultation
& Booking

We would love to hear your story and
honor your wishes

All Hours Online
Booking Portal

Fully customizable &
user friendly

A Wholesome
Service To
Ease Your
Mind

We make a difficult time easier on your with a smooth service and peace of mind when you need it the most

Experience Seamless Service
And Care Tailored For Your
Convenience

Home or
Vet collection

For ease of convenience

Professional
Care

A genuinely caring team

SMS
Updates

To keep you informed

Fast
Turnaround

A joyful reunion in just 5 days

Payment
Plans

Choose from a variety of providers

Pre
Payment

Preplan for peace
of mind

The Natural Farewell
Your Pet Deserves !

Aqua Cremation is a calming and comforting way to say goodbye that is safe and gentle with your pet and kind to our planet.

No

Yes

Turn A Time
Of Sadness
Into One Of
Hope And
Growth

Acknowledging life cycles is an essential wisdom, and finding hope in tough times is a beautiful way to heal. Honouring your pet’s life with a tree planting as part of a large-scale reforestation initiative, is a meaningful tribute and a lasting gift to the cycle of life.
We help you making it a reality…

Special
Memorials
Crafted With
Love!

Heartwarming
Words
from our
Clients

Q & A

Let us answer your questions....

Our regular business hours are Monday to Friday 8 am to 4 pm, and Saturday 9 am to 2 pm. We are also available for families 24/7 any day, including public holidays. Fees apply.

We provide our gentle water cremation services in Townsville and surrounding areas, covering a 30km ratio from our headquarters in Garbutt.

We are pleased to provide you with a range of payment options. These include bank transfer, Visa/Mastercard and PayPal for instant payment and Zip pay, After Pay, Vet Pay for buy now-pay later. For all payment plans (except Vet Pay) an online booking is necessary so that you can choose the provider of your choice at check out.

We understand this can be a deeply traumatic experience for you and your family, and knowing where to turn may feel overwhelming. We are here to support you and would be honored to assist. Please give us a call, and we will strive to attend your home within two hours or sooner.

In the meantime, we recommend placing your pet indoors on a sheet or towel in a cool, shaded area, with their limbs gently folded close to their body. One of our professional and caring team members will arrive at your home as soon as practicable to assist you in making this difficult transition as smooth as possible.

You are welcome to bring your pet to our office in Garbutt by appointment. Please ensure you call ahead or book online so to ensure our team is available to assist you.
Absolutely! Our showroom is open by appointment only during business hours. Please give us a call on 0735 194 990 to schedule a visit, ensuring our team is available to assist you. We look forward to helping you find the perfect urn and keepsakes for your beloved pet.

We'd Love To
Hear From You !

Send us a message and we’ll get back to you soon
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