Your Pet’s Journey
We Are Here For You And
Your Beloved Pet
Saying goodbye to your pet is never easy, and the separation can be deeply distressing. At Pure Souls, we understand your pain and are committed to providing gentle water cremation in Townsville with the same love and respect you showed your pet during their lifetime. We promise to care for your pet by name, offer comforting gestures like ear and belly rubs, and handle their fragile bodies with the utmost respect throughout the entire journey.
Ears And Belly
Rubs On Us
The Journey
Nobody should have to experience the anxiety of weeks of waiting, uncertainty, and the unsettling thought of traditional methods. With Pure Souls’ gentle water cremation in Townsville, we ensure a joyful reunion within 5 business days, keeping you updated via SMS and giving your pet a unique, meaningful farewell. We promise you a positive experience and the space to grieve in peace.
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We are honored to assist you in arranging your pet’s water cremation in Townsville this challenging time by collecting your pet from your preferred location, Whether it’s your home or your preferred veterinary clinic, our team ensures a gentle and respectful pickup. You can easily make arrangements by booking online or contacting us at 0735 194 990. Once your booking is confirmed, our team will handle all the logistics according to your wishes.
Your beloved pet will be in our care for up to 5 business days as we prepare for their gentle water cremation in Townsville. We understand how important it is for you to be reunited, and we are committed to ensuring a respectful and dignified process during this time
- Detailed Chain of Custody: From the moment your pet is in our care, we implement a detailed chain of custody using QR codes that are updated at every stage of the process. This allows for real-time tracking as your pet moves through different stages and locations.
- Unique Identification: We use a stainless-steel disc engraved with a unique ID code that travels with your pet throughout the entire process and is checked at every step to ensure accurate identification.
- Microchip Tracking: If your pet has a permanent identification microchip, we can use it as an additional tracking tool. Upon request, we can recover and return the microchip to you, though please note that this service incurs an additional cost.
- Thorough Documentation: The placement of your pet is diagrammed on a large whiteboard. When your pet is removed from the process, we conduct another identification check. The bone remains are processed individually, one pet at a time, ensuring the integrity of the remains throughout the entire process.
